Shipping Policy
We currently ship within the United States and Ecuador.
United States
Free standard shipping on orders of $99 or more. Orders under $99 ship for a flat $9. Expedited options are available at checkout.
- In-stock items: most orders arrive within 5–12 business days.
- Made-to-order items: please allow 3–5 weeks, as each piece is handcrafted in our workshop after you order.
Ecuador
Free standard shipping on orders of $99 or more. Orders under $99 ship for a flat $6.
- In-stock items: most orders arrive within 2–5 business days.
- Made-to-order items: please allow 2–4 weeks.
- Local pickup: you can choose free pickup at our store in Otavalo at checkout.
Once your order ships, you’ll receive a tracking number by email. If an order includes both in-stock and made-to-order items, it ships together when everything is ready.
If you have any questions, feel free to contact us at hello@nuevosol.co
Invalid password
Enter